TERMS OF SERVICE

OVERVIEW

This website is operated by Coco-Mat Switzerland. Throughout the site, the terms “we”, “us” and “our” refer to Coco-Mat Switzerland. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

SECTION 1 – ONLINE STORE TERMS

You declare that you are of legal age (18 years) in your jurisdiction. The use of our products for any illegal purpose is prohibited. Any violation results in immediate termination of the Service.

SECTION 2 – GENERAL CONDITIONS

We may refuse service to anyone at any time. Your content may be transferred unencrypted, except for credit card data which is always encrypted.

SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that the information on the site is accurate or up to date. Content is provided for general informational purposes only.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

We reserve the right to modify prices or discontinue the Service at any time without notice.

SECTION 5 – PRODUCTS OR SERVICES

Some products may be available online only. Quantities may be limited. Images may differ from actual appearance.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We may refuse or limit orders. You agree to provide current and accurate information.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools without warranty. You use them at your own risk.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites linked from our site.

SECTION 9 – USER COMMENTS

You authorize us to use any comment or content submitted. We may moderate content at our discretion.

SECTION 10 – PERSONAL INFORMATION

The processing of data is governed by our privacy policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct any error or omission at any time.

SECTION 12 – PROHIBITED USES

Any illegal or abusive use of the site is prohibited. We may terminate access in the event of a violation.

SECTION 13 – LIMITATION OF LIABILITY

The Service is provided “as is”. We do not guarantee uninterrupted performance and disclaim any liability for indirect damages.

SECTION 14 – INDEMNIFICATION

You agree to indemnify Coco-Mat Switzerland for any claims related to a breach of these Terms.

SECTION 15 – SEVERABILITY

If a clause is found to be invalid, the others remain applicable.

SECTION 16 – TERMINATION

These Terms remain valid until terminated. Any violation may result in immediate termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us.

SECTION 18 – GOVERNING LAW

These Terms are governed by Swiss law and the courts of the Canton of Vaud. Mediation may be considered before legal action.

SECTION 19 – CHANGES TO TERMS

We reserve the right to modify the Terms at any time. Use of the site after changes implies acceptance.

SECTION 20 – CONTACT INFORMATION

Coco-Mat Switzerland, Quai Gustave-Ador 26, 1207 Geneva, geneva@coco-mat.ch, +41 22 736 33 75, VAT/ID: CHE-451.602.507

SECTION 21 – DISPUTES

In the event of an unresolved dispute, the customer may contact the Swiss Consumer Commission or an online dispute resolution platform.

SECTION 22 – INTELLECTUAL PROPERTY

All content on this site (text, visuals, logos, trademarks, etc.) is the exclusive property of Coco-Mat Switzerland or its partners. Any reproduction or use without written permission is strictly prohibited.

SECTION 23 – PRIVACY POLICY

The processing of your personal data is governed by our privacy policy.

SECTION 24 – RIGHT OF WITHDRAWAL

Under Swiss law, there is no automatic right of withdrawal. However, we offer return options under certain conditions, detailed in our return policy.

SECTION 25 – ACCEPTANCE OF TERMS

By ticking the appropriate box when placing your order, you acknowledge having read and accepted these Terms of Service.